Domainio account deletion
Request deletion of your account and associated personal data.
Request by email
Email domainio@piwas.nl with the subject “Domainio — Delete my account and associated personal data”. Use the email address linked to your account if you can. You do not need to install or sign in to an app to make this request.
Write a deletion requestThis opens your email app. Send the email to submit your request; opening this link alone does not send anything or delete your account.
What happens next
Support may need to verify that you control the account before making changes. Explain if you no longer have access to its email address. Ask for deletion of the account and associated personal data, rather than temporary deactivation.
Subscriptions and services
Tell support if you also want to cancel a subscription. Deleting account data does not automatically cancel a subscription billed by an app store.
If you have active domains, tell us whether you want to transfer them or stop renewing them. Domain ownership and registry obligations need to be handled alongside your account request.
Records that may need to remain
Domainio’s policy keeps invoices and payment records for seven years. Domain and registrant records are retained for the registration and relevant registry requirements. Security logs and diagnostic records have separate retention rules described in the product policy; exact technical retention periods should be confirmed with support.
Support can explain the scope of deletion, any records that must be retained and the expected completion date for your request. See the Domainio privacy policy for the current retention information.