SofraPiwas account deletion

Request by email

Email mahmutkaya.nl@gmail.com with the subject “SofraPiwas — Delete my account and associated personal data”. Use the email address linked to your account if you can. You do not need to install or sign in to an app to make this request.

This opens your email app. Send the email to submit your request; opening this link alone does not send anything or delete your account.

What happens next

Support may need to verify that you control the account before making changes. Explain if you no longer have access to its email address. Ask for deletion of the account and associated personal data, rather than temporary deactivation.

Subscriptions and services

Tell support if you also want to cancel a subscription. Deleting account data does not automatically cancel a subscription billed by an app store.

This request is for your SofraPiwas customer or partner account. Restaurant guest data is controlled by the restaurant; contact it using the details on its own menu or receipt.

Records that may need to remain

SofraPiwas’s policy retains invoices as required by Dutch tax law and sign-in and administrative logs for 18 months. A departed restaurant’s encrypted backup is retained for 24 months unless earlier deletion is requested. Rejected partner applications are retained for 12 months.

Support can explain the scope of deletion, any records that must be retained and the expected completion date for your request. See the SofraPiwas privacy policy for the current retention information.